ERP Transformation: Multi-Site Pharmaceutical Manufacturer
A global pharmaceutical manufacturer needed to prepare teams across multiple sites for a new SAP system and standardized ways of working. Different local processes, fragmented systems, and manual workarounds created challenges for seven functions, making leadership alignment and employee readiness essential to the rollout.
Switch embedded change management throughout the implementation, connecting leadership decisions, employee input, targeted communications and training to project milestones. Impact assessments, a super-user approach, and readiness measures helped surface adoption risks early and build a more consistent, sustainable way of working across sites.