Building an Enterprise Change Capability
A large enterprise needed to bring greater consistency to how it managed change across projects and teams. Fragmented tools, unclear processes, and reliance on a small group of specialists made it difficult to prioritize demand and equip teams to lead change.
Switch designed and operationalized a Change Management Center of Excellence, bringing together governance, a shared methodology, practical tools and role-based training. Hands-on support applied the approach to priority initiatives, while a three-year maturity roadmap established clear ownership and a path to scale and sustain the capability.